Privacy Policy

PRIVACY POLICY 2024

LIBERTY GLOBAL SOLUTIONS LTD

LIBERTY GLOBAL SOLUTIONS LTD (hereinafter referred to as LIBERTY), as the Data Controller of the following website: https://libertyglobalsolutions.com/

In accordance with Regulation (EU) 2016/679, General Data Protection Regulation (hereinafter “GDPR”) and the Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter “LOPDGDD”), we provide you with this privacy policy to inform you in detail about how we process your personal data and protect your privacy and the information you provide us.

In this privacy policy, we explain your rights regarding your personal information and how you can exercise them. Additionally, if you need to contact the competent data protection authority, we provide the relevant contact details.

 

We, the data controllers of your data

Identity: LIBERTY GLOBAL SOLUTIONS LTD
NIF: 60040747S
Registered office: Efesou, 9, Paralimni 5280, Cyprus
Email:

privacy@libertyglobalsolutions.com

You are permitted to access and use this website for personal and non-commercial purposes. You are not allowed to copy, reproduce, distribute, transmit, display, sell, license, or otherwise exploit the content of this website without the prior written consent of Liberty Global Solutions.

What kind of information about you might we collect?

The personal data we collect from users and customers are grouped into the following categories:

  • Basic and contact information: name, surname, ID number, NIE, or passport, username, date of birth, gender, billing address, email, and phone number.
  • Financial and economic data: payment details, refunds and reimbursements, commercial transactions, identity verification data for payment acceptance, and financial checks.
  • Essential data for service delivery: invoices, contracts (rental, insurance, etc.), copy of the property deed, CUPS number, access keys to web portals, and personal accounts.
  • Professional and employment data: professional interests and online professional profile, e.g., on LinkedIn.
  • Technical data: IP address, registration data, browser, version used, time zone, type of installed plugins, operating system, and technology used during access to our platform.
  • Browsing data: information about your browsing behavior on our platform.
  • Marketing and communication preferences: preferences for receiving commercial communications, consents given, and preferred channel.
 

We will never collect specially protected or sensitive personal data.

 

How do we collect your personal data?

Most of the personal information is provided directly by you, either by phone, mail, web forms, or surveys. We may also obtain information from:

  • Third parties that have previously obtained your explicit consent, such as your bank.
  • Cookies enabled on our website. For more information, please refer to our Cookie Policy.

 

What could happen if you don't provide your personal information?

If you do not provide personal data when it is legally required or necessary for the conclusion of a contract, we may not be able to offer you our services. In the event of service cancellation for this reason, we will notify you if necessary.

For what purpose do we process your personal information?

We provide a detailed table with the purpose of processing your data and the legal basis that legitimizes us to do so:

Purpose of processing Why do we collect your information?

Legal basis for processing your personal information

Providing you with our services Managing fees, accepting payments and collections

(1) Contractual execution

(2) Explicit consent

Registering as a web user or customer Creating and managing your account

(1) Explicit consent

(2) Contractual execution

Managing our relationship with customers Notifying changes in terms or policies, surveys

(1) Contractual execution

(2) Legal obligation compliance

(3) Legitimate interest

Participating in sweepstakes or satisfaction surveys Improving services and products

(1) Legitimate interest

Administering and protecting the business Problem detection, data analysis

(1) Legal obligation compliance

(2) Legitimate interest

Improving browsing experience Implementing marketing strategies and optimizing processes

(1) Legitimate interest

(2) Consent of the data subject

Recommending products and services Suggesting products of interest

(1) Legitimate interest

Preventing and detecting fraud Protecting against fraud

(1) Legitimate interest

(2) Third-party interest

Preventing unauthorized access System security

(1) Legitimate interest

(2) Legal obligation compliance

Responding to inquiries and requested information Managing inquiries and sending quotes

(1) Legitimate interest

(2) Contractual execution

(3) Consent of the data subject

(4) Legal obligation compliance

Managing social media interactions Moderation and management of comments

(1) Legal obligation compliance

(2) Legitimate interest

Providing information to authorities or judicial requirements

Legal obligation compliance

Ensuring workplace safety Personnel management and employability

(1) Legal obligation compliance

(2) Legitimate interest of us and third parties

Providing commercial information about LIBERTY Commercial and marketing communications

(1) Explicit consent

(2) Legitimate interest

Resolving claims and incidents Customer service

(1) Consent of the data subject

(2) Contractual execution

Complying with legal and contractual obligations Administrative and accounting management

Legal obligation compliance

Providing commercial information that may be of interest Sending commercial information

(1) Explicit consent

(2) Legitimate interest

Who might we share your personal data with?

We may share your personal information with:
  • Service providers and subcontractors, such as payment gateways.
  • Public or private companies to manage changes of ownership.
  • Third parties necessary to manage our business, such as advertising agencies and lawyers.
  • Banks and insurance companies.

All providers are contractually bound and comply with security measures to protect your data.

Where do we store your personal information?

We may transfer data outside the European Economic Area in specific situations, always ensuring adequate protection according to data protection regulations.

International transfer of personal information

All information is stored on Amazon Web Services servers within the European Economic Area.

International transfer of personal information.

We may transfer data outside the European Economic Area in specific situations, always ensuring adequate protection according to data protection regulations.

How long will we keep your personal data?

We retain your data as long as necessary to fulfill the purposes of the processing, legal, or contractual responsibilities. Subsequently, the data will be blocked if required by legal obligations.

Our communications

If you accept this policy, you consent to LIBERTY carrying out the following actions:

  • Sending commercial and marketing communications.
  • Retaining data for the periods provided.

How to stop receiving marketing communications (opt-out)?

You can withdraw consent at any time by using the opt-out option available on our website/app or by sending an email to privacy@libertyglobalsolutions.com with the subject “opt-out”.

User responsibility – Truthfulness declaration

The user declares that they are over 18 years old and that the information provided is truthful and up-to-date. They are responsible for maintaining the accuracy of the information provided.

If you send us your resume

Resume data will be processed for selection processes. They will be kept for one year and then destroyed. You can update your data and send your resume again if you wish to continue participating.

How do we keep your information safe?

We implement physical, organizational, and technological security measures to protect your data. Any suspicion of a security breach will be notified to you and the competent authority.

How to exercise your ARCOLP rights?

You can exercise your rights of access, rectification, deletion, limitation, opposition, portability, and automated decisions by sending your request to privacy@libertyglobalsolutions.com or contacting our Data Protection Officer at xavi@aurisadvocats.com.

The data protection authority

To file a complaint, you can contact the Spanish Data Protection Agency (AEPD) through its website or by calling +34 912 663 517.

 

Changes to this privacy policy

LIBERTY reserves the right to modify this policy to adapt it to legislative or jurisprudential changes.